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Sound problem with my iPhone-iPad-iPod Touch app

You bought an app – it’s great and it has an awesome soundtrack! And yet you have no sound, you can’t hear a thing! Here are a few things to check on your iPad, iPhone, or iPod Touch to fix this problem. It’s very likely that the trouble is caused by an iDevice setting and not the application itself.

Go to “Device settings”
Deselect "Mute"
Settings / General / Use Slide Swith to / Deselect "Mute"

 

The device itself
On the iPhone and iPad, there are two side buttons.
- Ensure that the volume level is at least three quarters the maximum volume.
- The button that controls the sound and rotation of the device must not be switched on; the red dot should not be visible.

 

In the Zanzibook application
Check the menu bar of all Zanzibook applications to be sure the sound is not locked.

If you are still experiencing problems despite following these tips, test another application to see if sound works on that app!
If you are not able to resolve the issue, please contact us and let us know what device model you are using.
There’s a solution to every problem!

‘Appily yours,
The Zanzibook team

 

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